Shipping
At Velthera we work to ensure that you receive your order as quickly as possible and in perfect condition. Below you will find all the information about our delivery times and methods.
Delivery areas
We currently deliver to:
- UK: 2-5 business days.
- Australia & New Zealand: 5-10 business days
- Rest of the world: 5-12 business days
⚠️ These delivery times may vary during periods of high demand (sales, special campaigns, Black Friday, Christmas, etc.) or due to reasons beyond our control (logistical delays, customs, transport strikes, etc.).
Shipping costs
-Standard shipping £2.90.
* Active promotion: Free shipping on orders over £80.
Processing and tracking
All orders are processed within 24 to 72 working hours from payment confirmation.
Once shipped, you will receive a confirmation email with your tracking number so you can check the status of your order at any time.
You can check the delivery status at any time using the email you receive, which will take you to our transport company's website. If you have any problems tracking your order, please do not hesitate to contact us at contacto@vaporixpro.com. .
Carriers
We work with trusted international and local logistics operators, selected to ensure fast and secure delivery.
Important information
Please ensure you enter your full address correctly when placing your order. We are not responsible for delays or losses caused by incomplete or incorrect information.
If your order is delayed beyond the maximum delivery time indicated, our customer service team will be available to help you resolve the issue.